Online reviews can make or break a company. Reviews could be in the form of star reviews on websites like Yelp and social media outlets. They could also end up on places like Rip Off Report or video reviews of your products and services on YouTube.
The key is being able to find these issues as soon as they come up with them and deal with them as soon as possible. This goes for both good and bad reviews. Properly responding to reviews, with proper tone and proper Brand Voice can help to ensure you business celebrates many successes over many years.
Fake Plastic takes a very broad range approach to Reputation Management. We recognize the need to respond to all reviews, both positive and negative. Additionally, we know how these reviews can affect your local search rank, so we handle your Local SEO at the time we’re handling your online reputation. Many marketing companies don’t realize that they go hand-in-hand. The more reviews you receive, the more local hits you get. The more local hits you get, the more reviews you’ll receive.
Search Engine Optimization